Services

Professional installers at your service in the Greater Helsinki Region

You can get a skilled, professional plumber from us for HP jobs in the capital region. Normiputki plumbers are known for their conscientious work and transparent billing. All of our installers always have all the valid legally-required permits, such as fire-safety and occupational-safety certification.


HP maintenance

All of our HP installation work is carried out with professional skill. Once we finish, the site is left tidy and everything functions as it should. In any case requiring further follow-up, we tell you without delay and provide a cost estimate. We are specialized in all forms of building HP maintenance and we have numerous long-term, satisfied maintenance contract customers.

Examples of services we offer

  • Repair of leaking pipes and fittings

  • Repairs and maintenance of water fixtures

  • Opening clogged sewers

  • Maintenance and repairs of radiators and radiator valves

  • Room temperature controls

  • Repairs and maintenance of heat distribution systems

  • System balances

  • Thermal imaging camera Descriptions

  • Water and air volume measurement and adjustment

  • Sewer pressure rinses

Private customers should also remember their entitlement to a household expenses tax credit for HPAC maintenance work


Annual maintenance agreements and documentation

An annual maintenance agreement is a convenient practice, for example, for housing companies. These can be for a fixed period or be open-ended. The key advantages of an annual agreement for the client, depending on the volume of the order, are lower prices for work and parts, as well as ensuring reserved capacity. For example, during periods of intensely cold winter temperatures, any heating problems contract clients may have are always dealt with first. A special benefit for contract clients is online (extranet) access at any time, day or night, to our electronic documentation system showing all the work that has been done. Documentation direct from the work site is something favoured by insurance companies because it facilitates and speeds up decisions and payment of insurance claims.


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Price list

Installation and maintenance fees

Prices and terms as of 1.1.2016


Weekdays (Mon-Fri) from 07.00 to16.00  

€68.20 / h / installer

During other hours and on Saturdays

136,40 € / h / installer + emergency call-out charge of €136.40 / call-out / installer

Sundays and holidays

204,60 / h / installer  + emergency call-out charge of €136.40 / call-out / installer.


Travel charges

Travel charges are €1.49 / kilometre.
Minimum usage charge for a maintenance vehicle is €43.40 / site visit.

Value-added tax

All charges noted on this page include value-added tax of 24%.

Terms of payment

Net within 14 days. Late payment interest 13%.


On Call / Emergency jobs

Outside weekday hours from 07.00 to 16.00, calls redirect to our On Call number 0400 729 259, including those to our office number (09) 341 7610.

Supplies

You can conveniently get any needed HP supplies through us. We invoice for supplies in accordance with current LVI-Dahl wholesaler catalogue prices.


Order terms

Working time is calculated as beginning when an installer in the capital region leaves by vehicle for a work site, and ending when the job/task is completed. Note: The job may include invoiced work carried out somewhere other than on site. This kind of work may be, for example, trips to waste disposal facilities, shop time for cleaning machinery, etc.

Invoiced work time for on-call, or so-called emergency jobs begins when a stand-by worker in the capital region leaves home or other site where he/she has been on call and ends when the worker arrives back home or possibly is half way to his/her next call site.

In addition, there is a travel charge by kilometre, a possible emergency alert charge, charges for materials used and possible charges for the rental of specialized equipment, if required. Specialized equipment are special pipe threaders, pipe inspection cameras, vacuum flushers, etc. These charges are calculated as full hours only. Trips to wholesalers / surveys are invoiced as working time.

Terms for contract clients

If you / your company already has a non-fixed date contract in force with Normiputki including prices/payment terms/deliveries of service, the existing contract supersedes the terms above. That means you can use this service order system without worrying about a change to previously agreed terms.


All prices include VAT.